Security · HIPAA

Security built for dental practices.

Every message, every attachment, every AI prompt — encrypted end-to-end, audited live, and stored on infrastructure that signs a BAA without flinching.

Encryption everywhere

  • AES-256 encryption at rest for every patient record, message, and media file
  • TLS 1.3 for every transit hop — your inbox to our edge, our edge to the carrier
  • Signed URLs for MMS attachments · 24-hour TTL · zero public exposure

HIPAA compliance, audited

BAA on file from day one. Access logging on by default with 90-day retention. PHI auto-redaction before any AI prompt — no patient identifiers ever leave our infrastructure.

We host on HIPAA-eligible cloud infrastructure with media on Denta Storage (signed-URL, audit-logged). Every action — login, message, AI reply, contact edit — is logged with user, timestamp, and source IP.

Independent posture

  • SOC 2 Type II — in progress, completion Q3
  • Annual penetration testing by a third-party firm
  • Quarterly internal access reviews · role-based permissions
  • Customer-controlled data export and deletion · 30-day SLA

Ready to upgrade your patient texting?

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