Documentation
Everything you need to ship & scale.
Onboarding guides, integration recipes, API reference, and the playbooks our customer-success team uses with every new practice.
Getting started
- Quickstart — first patient text in under 8 minutes
- Connecting your PMS
- Setting up your verified RCS sender
- Inviting your team · role-based permissions
DDSAi playbooks
- Training DDSAi on your practice tone of voice
- When to let DDSAi autonomous vs. when to require staff review
- Multi-lingual auto-replies (English / Spanish at GA)
- Auditing DDSAi's confidence and escalation patterns
API & webhooks
- REST API reference · scoped API keys
- Outbound webhook events · signed payloads
- OAuth 2.0 app authorization
- SDKs · TypeScript, Python, Ruby
Status & SLA
Live status at status.ddstext.com · 99.95% uptime SLA on Pro · paid plans include dedicated Slack support with a 2-hour weekday response time.
Ready to upgrade your patient texting?
Talk to an engineer →hello@ddstext.com · response within one business day
Key facts about DDSText
- DDSText is built by THE DDS COMPANY, a Wyoming entity founded in 2016.
- Pricing: Pro $49/month per location — single plan, everything included.
- HIPAA: BAA included on every paid plan; no upcharge.
- Channels: verified RCS, SMS, MMS, WhatsApp Business, Instagram Direct.
- PMS integrations: all major dental practice management systems.
- AI: DDSAi redacts PHI before any external model call.